Privacy Policy

Last updated: June 9, 2026

West Hill Community Centre ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services, in accordance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy legislation.

1. Information We Collect

We may collect personal information directly from you when you voluntarily provide it to us. This includes:

Contact details such as your name, email address, mailing address, and phone number when you fill out forms on our website (e.g., contact forms, registration sheets, volunteer applications).
Donation details (e.g., payment details processed securely via our payment gateways, transaction history).
Newsletter preferences and communications correspondence.

2. How We Use Your Information

We use the information we collect for purposes consistent with our community mission, including:

Processing and managing your program registrations, volunteer applications, and community inquiries.
Processing donations, issue tax receipts where applicable, and acknowledging community support.
Sending you updates, newsletters, and announcements about West Hill programs, events, and resources. You can opt out of these communications at any time.
Improving our website layout, performance, and user experience.

3. Information Sharing and Disclosure

We respect your trust and do not sell, trade, rent, or lease your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website, conducting our operations, or servicing you, so long as those parties agree to keep this information confidential.

4. Security of Your Information

We implement a variety of administrative, technical, and physical security measures to maintain the safety of your personal information. When you submit sensitive information via the website, your information is protected both online and offline using industry-standard protocols.

5. Your Rights

You have the right to request access to the personal information we hold about you, request corrections to any inaccuracies, or request that we delete your personal information, subject to legal and contractual obligations. If you wish to exercise these rights, please contact us at info@westhillcommunitycentre.ca.

6. Contact Us